Richardsons Dental and Craniofacial Hospital (RDCH) was established on 4th September 2010, by Dr.Sunil Richardson. It is registered under Nursing Home and Hospitals Board, Indian Medical Association Tamilnadu State. We applied for NABH (National Accreditation Board for Hospitals and Healthcare Providers) certification on 14.5.2018 and our hospital has been accredited for PESHCO by NABH from October 2018.
NABH ACCREDITATION STANDARDS
NABH has laid down well defined standards for its certification. At the Pre Entry Level, there are 10 Chapters which specify 41 Standards. These standards cover 149 Objective Elements which are to be met by the Health Care Organization seeking accreditation. The first 5 Chapters are Patient Centered and the remaining 5 Chapters are Organization Centered.
Patient Centered Standards
Organization Centered Standards
HOW STANDARDS ARE INCOPORATED INTO SERVICES
Hospital has documented a very detailed Standard Operating Procedures (SOP) and Clinical Guidelines. Regular trainings are conducted to equip the staff with the necessary knowledge about the SOPs and Guidelines and the skills to meet the standards. Newly appointed staffs undergo an induction process to understand the hospital policies, procedures, their responsibilities etc. so that they are sensitive to the Vision, Mission, Values of the hospital and exhibit commitment in serving the patients.
PATH TO MEET THE NABH STANDARDS
The following exercises were undertaken to meet the requirements of NABH.
SCOPE OF SERVICES IN OUR HOSPITAL
Services that can be accessed from our hospital are clearly defined and prominently displayed. The facilities available in different Floors are also displayed in each Floor for the benefit of patients and relatives.
DENTAL TREATMENT AND CARE
OTHER FACILITIES AVAILABLE
WHY DO WE HAVE NABH?
Richardson Dental and Craniofacial Hospital provides highest quality of care to all patients with any problems in the entire head and neck region. Patient safety, their rights and utmost satisfaction are our primary concern. The hospital maintains high standards in providing professional services to all patients without any discrimination. Patients come from all parts of India and around the world because of the exemplary services in a patient friendly environment. Stringent standards given by NABH and its accreditation motivate the management and employees to offer best services to the patients and constantly strive for enhancing the quality of patient care and services.
PROFESSIONAL EXPERTISE AND SKILLS
The hospital is equipped with qualified, committed and efficient personnel. The Director cum Craniofacial Surgeon (DR. SUNIL RICHARDSON)has wide range of skills and experience in performing complex surgeries in India and in other parts of the world like Oman , Belgium, middle east& US. He is also a visiting faculty for Stanford university, Yale university. The Dental Surgeon has good experience and skilled in various dental procedures and cosmetic dentistry. The hospital also has a number of specialist doctors and anesthetists available on call. All the nursing staffs possess graduate degree in nursing and work with commitment. They undergo regular training in NABH standards, policies and Standard Operating Procedures of the hospital. The hospital is capable of handling patients from abroad and other parts of the country since the staff are familiar with all south Indian languages, Hindi and English. They are also exposed to patients from different cultures in India and many Asian and European countries. Our staffs are very cordial and professional in their dealings with patients, relatives and others.